Early this week, I received a Whatsapp message from a Ninja Van delivery rider, informing me that he had delivered my parcel. He further sent me a photo of the parcel that he left at our condo lobby. It was 1.11 p.m.
At 4-ish p.m., I drove to the lobby to collect the parcel after fetching Sherilyn and her friend from school. But I couldn’t find my parcel. I asked the security guards at our condo to help me find my parcel and the three of us searched high and low but could not find it.
I suspected that the delivery rider had written the unit number incorrectly (with a marker pen) on the parcel and another resident took my parcel. My unit number is *20 and I suspect that the delivery rider had written *2 on the parcel without the 0.
Finally the chief security guard said that he will review the CCTV recordings. He rewound the video to 1.11 p.m. and watched it for more than half an hour before he found the lady who inadvertently took my parcel. We suspect that the lady is from the other block on unit *2. I asked the guard to retrieve the parcel from the lady and send it to my unit. After an hour of suspense, I finally got my parcel. And my guess was correct. The delivery rider had written my unit number without the number 0, thus the resident from unit *2 took my parcel.
I’m glad that I live in a condo with 24-hour CCTVs to track who goes in and out of the condo; whose parcel arrived and who took them and notification from the guards before anyone is allowed into the lift area. I can even leave my unit for hours without locking my door, though I will only do it when I have no choice, like when I have to fetch Sherilyn back from school and the timing coincides with Cass coming home from school.
No. of times viewed = 60
Shireen, all’s well that ends well. Glad you found your parcel intact.
Thanks Alvin. This time I was lucky. I lost my parcels several times over the past 1 year and Lazada refunded me. Sometimes the refund can take ages though.